Privacy Policy

Our Commitment to You

We treat your personal information with the same attention to detail we apply to designing our collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website laurenmoshius.com or make a purchase from us.

Information We Collect

To provide you with a seamless shopping experience that fits your lifestyle, we collect several types of information:

Information You Provide Directly

• Identity and Contact Data: Your name, email address, shipping and billing addresses, and phone number when you create an account or place an order.
• Payment Information: Credit card details, PayPal email, and billing information. Please note: we do not store full credit card numbers on our servers.
• Profile Data: Your preferences, interests, and wish lists that help us personalize your experience.
• Communications: Records of your conversations with our customer care team via email or other channels.

Information Collected Automatically

• Device and Usage Data: IP address, browser type, device information, and how you interact with our website.
• Location Data: General location information (at city/country level) to show appropriate currency, shipping options, and product availability.
• Cookies and Tracking Data: Information from cookies and similar technologies (detailed in the “Cookies” section below).

How We Use Your Information

We use your information thoughtfully and purposefully, much like how we design each piece in our collection:

1. To Process Your Orders: To fulfill your purchases, process payments, and arrange shipping—globally accessible, just like our payment options.
2. To Communicate With You: To send order confirmations, shipping updates, and respond to your inquiries. We may occasionally share news about new collections or offers if you’ve opted in.
3. To Improve Your Experience: To personalize website content, remember your preferences, and optimize our site for our global community of creators and students.
4. For Security and Fraud Prevention: To protect our business and customers, consistent with our commitment to industry-standard protection.
5. For Legal Compliance: To meet our legal obligations and enforce our terms and conditions.

Sharing and Disclosure of Information

We value your trust and share your information only when necessary:

• Service Providers: We work with trusted partners who help us operate our business, such as payment processors (like PayPal), shipping carriers, and IT service providers. These partners are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We will share information with third parties when you have given us explicit permission to do so.

Important: We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

We protect your information with the same care we put into designing our clothing collections:

While we implement robust security measures, no system is 100% secure. We encourage you to use strong passwords and protect your login information.

Your Rights and Choices

You have control over your personal information, reflecting our belief that you should feel as empowered in your digital life as you do in your Lauren Moshi style:

• Access and Update: You can access and update your account information through your profile settings.
• Marketing Communications: You can opt out of marketing emails by clicking the “unsubscribe” link in any email or contacting us directly.
• Data Portability and Deletion: You may request a copy of your data or request deletion of your account, subject to legal limitations.
• Cookie Preferences: You can manage cookies through your browser settings (see “Cookies” section below).
• Do Not Track: Our website does not currently respond to “Do Not Track” signals, but you can adjust your preferences through cookie settings.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days, consistent with our commitment to student-friendly and creator-approved service.

Cookies and Tracking Technologies

Like most lifestyle brands with an online presence, we use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

• Essential Cookies: Necessary for basic site functionality, such as adding items to your cart and secure checkout.
• Preference Cookies: Remember your settings and preferences, like currency or language selection.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it for our global community.
• Marketing Cookies: Used to show relevant ads on other websites, based on your browsing behavior.

Managing Cookies

You can control cookie settings through your browser. However, disabling certain cookies may affect your shopping experience, much like how the right accessories complete an outfit.

International Considerations

As we serve a global community of creators, students, and dreamers, we comply with applicable privacy laws including:

• The California Consumer Privacy Act (CCPA) for our California customers
• The General Data Protection Regulation (GDPR) for our European Union customers
• Other regional privacy laws applicable to our international customers

Our products are available globally (with exceptions for Asia and some remote areas), and we adapt our privacy practices to respect the laws and norms of the regions we serve.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy occasionally, just as we refresh our collections to adapt to your lifestyle. When we make changes, we’ll update the “Last Updated” date below. Continued use of our website after changes constitutes acceptance of the updated policy.